Charli Nikia™, Charli Nikia Enterprises and all subsidiaries or affiliated brands and Charli Nikia Companies (hereinafter referred to as Charli Nikia”, “We”, “Us” or “Our”) stand behind all of our products and your satisfaction is very important to us. Any and all purchases made from us (including all related website properties, sales over the phone, and live event on-site purchases) are covered by the following policies.

General

Offers/Coupons cannot be used in conjunction with each other unless otherwise stated. Coupons are only valid during the advertised promotion period. Prices are subject to change without notice. Gift Cards are non-refundable.

Privacy Policy.Please review our Privacy Policy, which also governs your visit to our website and any purchases made on our website.

No Guarantee of Results.

We do not guarantee that you will achieve any specific health, personal relationships, financial or other results or earn any specific amount of income or reach any particular goal. The information provided is provided only on an informational basis and is only for your personal use. If you use such information, you do so at your own risk and are solely responsible for any decisions and actions that result from your decision to use of such information.  We will never provide relationship, legal, investment, professional, tax or financial advice. There is no assumption of responsibility for any errors or omissions that may appear in any program materials or written information.

Entrepreneurship and real estate investing including short term rentals involve risk and hard work. Always consult with your financial, tax, finance, legal and business professionals. “The Bank is my Sugar Daddy” is a reference to Charli Nikia’s upcoming book “Paychecks to Profits ” and not a guarantee of success or funding.  Any testimonials showing our success or our students’ success are not to be interpreted as common, typical, or expected. Some testimonials are from students who now work as a Charli Nikia coach or trainer. It takes education, drive and hard work to reach your goals.

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All digital and downloadable product sales are final. We do not offer digital product refunds, once a download/digital access has been assigned to you there is nothing we can retrieve back. 

Please be advised that any and all agreements for downloadable/digital products, Charli Academy or Charli on Demand digital products are NOT subject to cancellation, refund or store credit.   We do not accept any verbal modifications of these Agreements and the “no refund and no cancellation”  policy stated in the Agreements is strictly adhered to.  ALL BUILD OUT FEES AND SET UP FEES ARE NONREFUNDABLE AS THEY ARE SERVICES RENDERED TO CREATE YOUR ACCOUNT. 

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Charli Nikia Mentor Program and Real Estate Mentor Program

Please be advised that the Mentor Program runs on an twelve (12) week schedule that begins and ends on a certain date that is determined by your start date.  The Mentor calls are recorded and may be accessed during the twelve (12) week period in which you are enrolled. Access to the recorded calls terminates at the end of your twelve (12) week program.

There are no refunds for the program and no refunds or credit for any missed calls. No part of the program, including any gratis tickets, passes or invitations, are transferable to another person. It is incumbent upon the Mentee to dial in to the calls and follow the schedule. Please refer to the remaining Terms of Purchase and Refund Policy for our online community guidelines.

If you received this program gratis or as part of a bundled promotion, or if you received another product or service with the purchase of the Mentor Program, please be advised that gratis items do not have monetary value and are not transferable nor are they eligible for refunds or store credit.   Costs for travel and accommodations are not included.

By becoming a part of the Charli Nikia Mentor community, you agree to abide by our online community guidelines, and you agree to all the terms and conditions of our refund policy, terms of service and privacy policy.

If you are dissatisfied with the Mentor program after your first call, please contact signups@charlinikia.com for a store credit.  If more than one day has passed you will not be entitled to a store credit.

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ATTENTION TO PURCHASERS OF ANY LIVE EVENT TICKETS:

Live Event Tickets

There are no refunds on any live event tickets. If you have registered any single ticket more than one (1) time, then the Company reserves the right to cancel or reject any subsequent ticket that was registered multiple times, whether intentionally or inadvertently registered by either party. The Company also reserves the right to cancel any tickets that were issued or transferred in violation of any Company policy.   All ticket purchases are subject to availability without exception. Receipt of a confirmation of a ticket purchase does not guarantee that a seat will be reserved at the Event should an Event be sold out. As such, if you purchased a ticket but did not reserve you seat, your ticket may be deemed invalidated. The Company reserves the right to either issue a store credit or possibly issue a refund depending on the circumstances of your purchase. If an Event is sold out, or in the venue host has subsequently limited the capacity, then CNE reserves the right, in its sole discretion, to either roll over a ticket into the next scheduled Event, issue a store credit, or offer an Event substitution.  If the next Event is sold out, or close to full capacity, CNE reserves the right to issue a store credit for purchase of the ticket instead of rolling the ticket over into the next Event. The decision will be based on availability and the type of ticket purchased, such as whether it was a free ticket, included in a bundle, or a ticket purchased without any restrictions.   All Events are subject to change and the location, date and venue may be changed at any time. If you have paid for airfare and hotel accommodations, CNE is not responsible for those costs. All ticket purchases, gratis tickets, bundled tickets and promotional tickets are subject to availability. All tickets are subject to cancellation, forfeiture, or rollover to another event at the sole discretion of CNE.

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CNE/Concierge Consult  Firm short-term rental management services are intended for adults only. By using our Website, booking a qualification call, and purchasing our services, you represent and warrant that you are at least eighteen (18) years old or have reached the age of majority in the jurisdiction where you reside.  You further agree that any products or services you purchase from the Company through this Website will be used exclusively for your personal use. You agree that you will not resell, redistribute, modify, sublet, or assign any services you obtain from us through our Website.

CNE/Concierge Consult Firm does not make any guarantee that you will accomplish your business goals or experience positive financial returns in connection with any services you obtain from us. All products and services we offer involve the risk of loss. In persuing the Website, you may encounter reports and “success stories” regarding other users’ experiences and results, and you may interact with other users who are willing to describe their own experiences and results. Be advised that any other user’s results and returns are unique to that user and may not necessarily occur or apply to you. Your results may vary depending upon a variety of factors specific to you. 

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Payments

We utilize a third-party payment platform, Stripe, to process credit card payments.  Stripe accepts major credit and debit cards including Visa, MasterCard, American Express, and Discover. By agreeing to pay for our products and services in this manner, you are consenting to Stripe’s terms of use and its global privacy policy (found here: https://stripe.com/privacy). You understand and agree that Stripe collects, uses, and may store your personal data when acting as an online payment processor.

By submitting credit card information or other payment information through our Website, you represent and agree that: (i) you are fully entitled to use that card or account; (ii) all payment information provided is complete and accurate; (iii) you will be responsible for any credit card fees; and (iv) sufficient funds exist to pay us the full amount due.

We and our third-party payment processors may request, and we may receive, updated credit card information from your credit card issuer, such as updated card numbers and expiration date information when your credit card has expired. If such updated information is provided to us and our third-party payment service providers, we will update your account information accordingly.  Your credit card issuer may give you the right to opt-out of providing vendors with your updated credit card information. If you wish to opt-out of your credit card’s updating feature, you should contact your credit card issuer.

We are not responsible for any fees or charges that your bank or credit card issuer may impose, assess, or apply. If your bank or credit card issuer reverses a charge to your credit card, we may bill you directly and seek payment by another method including a mailed statement. 

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NO REFUNDS 

We sincerely hope you will be completely satisfied with our service and that you experience profound financial success through your turnkey short term rental automated investmenr. That said, by using our Website or signing up for our services ,you acknowledge and affirm your understanding that the Company makes no guarantees or assurances as to the viability or profitability of your online store and/or the quality or effectiveness of our management services at any given time. You further acknowledge that you are at risk of a total loss of any purchase price or investment made in our products or services, and that there is no guarantee that you will earn any money whatsoever (much less, turn a profit) using our products and services. As such, the Company does not offer any rebates or refunds of any of its charges or fees based on your earnings or losses, or level of satisfaction or dissatisfaction, with our management services and/or the overall performance of your property.

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REQUIRED PRE-DISPUTE PROCEDURES

Both you and we acknowledge and agree that before either party initiates any Claim against the other, we will first contact the other party with a written description of the dispute, which shall include all relevant documents and information, and the proposed resolution. You may send the written description of any dispute you have with us by registered U.S. Mail to Concierge Consult Firm LLC, Attn: Legal Claims, 1200 Brickell Avenue Miami FL 33131.  Concierge Consult Firm LLC will contact you by letter at the billing address you provided to us or at the email address you provided to us. You agree to negotiate with Concierge Consult Firm LLC or its designated representative in good faith about your problem or dispute. If for some reason the dispute is not resolved within sixty (60) days after receipt of the written dispute, we agree to the dispute resolution provisions below. Notwithstanding the foregoing or any other term of this arbitration agreement, we will have the right to seek injunctive or other equitable relief in a state or federal court of competent jurisdiction to enforce these Terms or prevent an infringement of a third party’s rights or our intellectual property rights, as stated in subsection “b” above. You hereby expressly consent to, and forever waive any challenge to, the exclusive personal jurisdiction and venue of said courts in such actions. 

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COMMENCING ARBITRATION

Both you and we agree to commence any arbitration proceeding within one (1) year after the Claim arises (the 1-year period includes the required pre-dispute procedures set forth above), and further agree that any arbitration proceeding commenced after one (1) year shall be forever barred. 

 

ARBITRATION LOCATION

If the amount in controversy is Five Hundred Dollars ($500) or less, then the arbitration may be conducted by telephone or by written submissions. Otherwise, the arbitration shall be conducted within a twenty-five (25) mile radius of Miami, Florida unless Concierge Consult Firm LLC otherwise agrees in writing to hold the arbitration in another forum requested by you. 

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ELECTRONIC COMMUNICATIONS 

You agree that we may communicate electronically with you and that such communications, as well as notices, disclosures, agreements, and other communications that we provide to you electronically, are equivalent to communications in writing and shall have the same force and effect as if they were in writing and signed by the party sending the communication. 

 

ASSIGNMENT 

You may not assign any of your rights under these Terms, and any such attempt will be null and void.  Concierge Consult Firm LLC/CNE and its parent, subsidiaries, and affiliates may, in their individual discretion, transfer, without further consent or notification, all contractual rights and obligations pursuant to these Terms if some or all of our business is transferred to another entity by way of merger, asset sale, or otherwise. 

 

NO WAIVER 

No waiver by Concierge Consult Firm LLC/CNE of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure by us to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

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NO AGENCY RELATIONSHIP 

No joint venture, partnership, employment, or agency relationship exists between you and Concierge Consult Firm LLC /CNE as a result of you using this Website or purchasing a product or service from us.

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ENTIRE AGREEMENT 

These Terms and any policies or operating rules posted by us on the Website or in respect to the Website constitutes the entire agreement and understanding between you and Concierge Consult Firm LLC/CNE, and supersedes and replaces any prior or contemporaneous agreements. In the event of a conflict between these Terms and any MSA you sign with us, the MSA takes priority and the terms of such MSA will control to the maximum extent possible. Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

 

QUESTIONS OR ADDITIONAL INFORMATION 

If you have any questions regarding these Terms or your use of the Website, please contact us by phone at (920) 710-8321 or email at signups@charlinikia.com.

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By purchasing any item, product, or event from this website, you acknowledge and agree to be bound by the terms and conditions set forth in this Policy as well as the Terms of Use and Privacy Policy If you do not agree to these Policies, please do purchase anything, or enter into any transaction with us. 

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